TERMS AND CONDITIONS OF SALE

QUOTED PRICES

Prices are subject to change without notice. Prices do not include delivery charges unless stated as a separate item. Shipped items sent door-to-door and or noted as "freight collect" means that the receiver pays. No contracts exists until acceptance in writing has been issued by Shutters R Us. A quote issued is subject to an order in writing by the client and an acceptance by the company of that order in the form of order acknowledgement. That is the company is not bound to accept an order for reasons such as lack of resources, material, supplier delays, seasonal demands, or unconvincing customer relations or doubtful credit standing.

Supply & Install

Our terms require a down payment of equal to 50% of the value of the total sum. The down payment is credited to the Supply value of the order to enable the manufacture of the Shutters or other goods to commence. All Shutters are custom made therefore you can appreciate the exposure the Company has in cutting, fabricating etc an order and risk an order changing or cancelling. This deposit (down payment) is credited against the supply value of the product. The value of installation is claimed in the balance. The customer undertakes by signing the order to pay for the balance of the debt in full. If there is a dispute then only the install value may be set aside until a remedy is found to settle the dispute. This promissory is binding. The customer agrees to allow to debit the amount claimed by the company in a first recourse by the same method and authority as the original payment or subsequent payment methods before other forms of demand or recovery. If this settlement is blocked or not available as a recourse then the company is entitled to retain the ownership and or possession of the goods and commence recovery action for the amount owed including costs and interest.

Supply Only

Our terms require a down payment of equal to 50% of the value of the total sum. The down payment is credited to the Supply value of the order to enable the manufacture of the Shutters or other goods to commence. All Shutters are custom made therefore you can appreciate the exposure the Company has in cutting, fabricating etc an order and risk an order changing or cancelling. This deposit (down payment) is credited against the supply value of the product. The customer undertakes by signing the order to pay for the balance of the debt in full. If there is a dispute then only the install value may be set aside until a remedy is found to settle the dispute. This promissory is binding. The customer agrees to allow to debit the amount claimed by the company as first recourse by the same method and authority as the original payment or subsequent payment methods before other forms of demand or recovery. If this settlement is blocked or not available as a recourse then the company is entitled to retain the ownership and or possession of the goods and commence recovery action for the amount owed including costs and interest.

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CANCELLATION OF AN ORDER

Upon execution of a supply or supply and install contract, an order in part or whole will be subject to a 10% cancellation fee of the value being cancelled + GST. Upon commencement of manufacture of an order in part or whole, there will be a refund except for 90% value of the installation cost + GST (Hardware may, at SHUTTERS 'R' US discretion be restocked at no charge). If an order has commenced then the Customer is responsible for the full debt less any works not yet undertaken ( The Company is entitled to retain the full value of profit and overheads on the original project)

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TAXES

Prices quoted exclude local and foreign taxes such as but not limited to the following G.S.T. (Goods and Services Tax) or State Tax or Federal Taxes or Any other taxes All orders and sales contracts are subject to approval and acceptance of SHUTTERS 'R' US. No contract exists until such time that SHUTTERS 'R' US accepts the order in writing and provides you with a customer / sales number. SHUTTERS 'R' US pre existing Terms and Conditions take precedent over any terms and conditions of sale specified on the purchase order which may be in conflict with, inconsistent with, or in addition to the terms and conditions of sale as specified by SHUTTERS 'R' US, and shall not be binding upon SHUTTERS 'R' US unless expressly accepted in writing by SHUTTERS 'R' US.

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SURCHARGE ON MINIMAL PURCHASES

A handling surcharge of $10.00 or 15% (whichever is greater) will apply to all shipping orders under A$250.00.

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SHORTAGES

No claims recognized after seven (7) days of dispatch from our factory.

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HANDLING FEE ON RETURNED GOODS

No goods will be accepted for return unless approved by SHUTTERS 'R' US prior to return. Credits will be issued on the basis of inspection and acceptance by SHUTTERS 'R' US. Customized or fabricated goods are not returnable. A handling charge of 15% or minimum $10.00 re-stocking fee will apply for standard item wrongly ordered or returned due to no fault of SHUTTERS 'R' US. Cancellations of our QUICK SHIP items will not be refunded as processing of items is immediate. Cancellations on custom orders must be received in writing within (3) days of placing the order.

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OWNERSHIP OF GOODS

Title of ownership of any goods invoiced and delivered will not pass to the customer until all goods supplied have been paid for in full. Until such time that payment has been received, the customer holds the goods under bailment in their store in good condition and easily identifiable. An order placed by a Customer is deemed to be a financial commitment by the Customer and therefore the value of the order is due payable according to our terms.

The customer's right to possess the goods will cease at the earliest of the following dates:

·         At the expiry of any agreed credit period.

·         The customer being an individual commits an act of bankruptcy or makes a proposal to his creditors for a composition.

·         Being a company, which is placed in receivership or liquidation or enters into any composition with his creditors or enters into any scheme of management.

Our terms and conditions as they relate to installed items ordered as Supply only or as a Supply and Install contract remain the property of SHUTTERS 'R' US or it's nominees or subsidiaries until such time as the goods and or services are paid for in full We may enter on any premises where the customer has stored the goods or where we reasonably believe the goods to be stored. And in the case where goods or items the subject of an unpaid account are installed as fixtures whether by ourselves or anybody including the Customer we have the right to repossess the goods in whole or in part by entering the premises. In the event that we see fit to enter the said premises to recover items the subject of our demands the Customer indemnifies our Company or it's agents and or employees against liability whatsoever as a result of entering the premises.

SHUTTERS 'R' US reserves it's right to recover outstanding monies as a short fall from such repossession. By repossession the Customer is not relieved of its liability of the original debt or the costs related to any recovery or attempted recovery of the debt. SHUTTERS 'R' US reserves it's right to seek damages, debt collection fees, interest and court costs and any other recovery costs including sub sequential losses due to the default of the Customer to pay in full the value of the goods and or services.

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WARRANTY

We offer a Limited Lifetime Warranty on the fit for purpose use of our manufactured Components namely the guaranteed functionality of the 'Louver Mover' under normal use and conditions. All products supplied by SHUTTERS 'R' US are inspected according to our Quality Assurance Policy and Procedures. We offer a standard 7 year application performance warranty on Powdercoat and a 10 year warranty is available as an optional purchase. Timber Shutters (the performance of the timber itself)are not warrantable.

Our warranty applies to the original purchaser and to the original installation. Supply and Installation projects installed in Australia are subject to the Home Owners Warranty Act. The customer shall notify SHUTTERS 'R' US within seven (7) days of occurrence and SHUTTERS 'R' US shall repair or replace the defective products without cost to the customer or at SHUTTERS 'R' US option, repay the purchase price upon return of the defective products if a product supplied by SHUTTERS 'R' US is proven to be defective in material or workmanship. SHUTTERS 'R' US shall be given reasonable opportunity to investigate all claims. SHUTTERS 'R' US will not be liable for products subjected to abuse or unintended use. Products may be returned only after customer receives specific instructions from SHUTTERS 'R' US. The aforesaid obligation of SHUTTERS R US to repair, replace defective products or, at SHUTTERS 'R' US option, to repay the purchase price shall be the limit of SHUTTERS 'R' US liability and the customer's exclusive remedy. There are no implied or express warranties, which extend beyond the sale of the goods policies stated herein.

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RESEARCH AND DEVELOPMENT

SHUTTERS 'R' US are continually researching and developing their products for improvement and therefore reserve the right to alter product specifications at any time without notice and without incurring any liability.